Make SOP’s your Superpower
Want Delegation? Want Quality? Think SOP’s …
SOP - Standard Operating Procedures. We may groan when we hear this word or think it only applies to machines. That thinking is wrong.
SOP’s apply to every procedure in your business.
In fact…
The root cause of most problems is the lack of SOP’s.
Most small business start with the owner doing everything as a one man band. Then the business grows. Staff and contractros come onbard and things get muddled. In business, we want clarity, we want efficiency but most of all we want to enjoy our business, empower our team and make a profit. Great. How do we do that?
We get knowledge out of our head and into a standard process. Your tools - phone videos, photos, signage, a word document or app plus a culture that fosters trial and error.
Ok, but why bother, because you can better meet your customer expectations and create a benchmark to achieve. Your staff will be happier. Your business better. You can confidently delegate work without losing quality.
SOP’s are not easy but they are essential. A little advice helps a lot … so get in touch and let Admin for Tradies solve a simple problem with a simple SOP. If it helps, do another.